Effective Date: 10-May-2024
Go Birthday Bananas (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, gobirthdaybananas.co.uk (the “Website”), designed to connect parents with local birthday party services.
Information We Collect
We collect information to facilitate connections and improve your experience on the Website:
- Message data: When you submit a message on the Website as a parent or service provider (venue, entertainer, equipment etc.), we may collect certain personal information, such as your name, company, email address, location (town or city), country and any other information you choose to provide.
- Usage Information: We track activity on the Website, such as pages visited, services browsed, searches conducted, to personalise your experience and improve the Website.
- Device Information: Along with usage, we have visibility of information about the device you use to access the Website, such as the device type, operating system, browser type, and IP address to help maintain and improve the Website.
How We Use Your Information
We use the information we collect for various purposes, including:
- Connect Parents & Local Services: We use your information to match parents with birthday party service providers in their area.
- Website Functionality: To provide, maintain, and improve the Website’s functionality and user experience.
- Personalisation: To personalise your experience by recommending relevant services and content.
- Communication (with Consent): To send you promotional emails about birthday party services or Website updates (you can opt-out).
- Respond to Inquiries: To address your questions and requests about our services.
- Website Analysis: To analyse trends and user activity to improve the Website and our services.
- Marketing & Advertising: To improve our marketing and advertising efforts for Go Birthday Bananas.
Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating the Website and providing our services. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.
We may also disclose your information if required by law or in good faith to comply with legal processes, protect the safety of others, or enforce our terms of use.
Social Media Links
The Website may contain links to our social media pages (Facebook, Instagram, etc.). Social media platforms have their own privacy policies, so please review them before sharing any information.
Your Choices
You have choices regarding your information:
- You can choose not to submit a message on the Website.
- Opt out of receiving promotional emails by unchecking the relevant box on the message form.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure.
Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We will update this Privacy Policy from time to time. Any changes will be posted on the Website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Alternatively, you can submit a question via the ‘Drop us a message’ form.